Troubleshooting
Fix the common failure modes fast — offline servers, missing metrics, error messages.
- Server shows offlineDiagnose a red offline dot: agent stopped, metrics disabled, wrong URL or port, a whitelist that misses the console, or a bad key.
- Metrics not appearingThe server is connected but panels are empty — tell a dead agent apart from a disabled feature, an old agent, and a missing analytics grant.
- Common errorsThe exact error messages the console and agent produce — 401, 403, timeout, 502, and the permission forbiddens — with meaning and fix.